Ordering and Payment

Accuracy of Order

Please review your order/invoice prior to processing to ensure accuracy.  Once a customer sends an order for processing and/or signs an invoice, we will not be held responsible for discrepancies or errors in details or quantities.

Price and Payment

Invoices reflect the price of the product at the time the order is received.  Prices are subject to change without notice.  DLG Lighting will honor prices on written quotes made for whatever reason (including custom work) for 30 days and then only if product is still available.  We ask for full payment on orders that are less than $5,000, 50% on orders above $5,000 and full payment is required on all custom commissions prior to start of production.  Full or final balance must be paid before delivery, shipment or pickup of an order. All sales are final and payment in full or as a deposit constitutes an order and deposits are non-refundable. Please contact us at info@dlglighting.com for more information.  DLG Lighting accepts payment in the form of check, Visa, MasterCard or American Express.  Check must clear before order is processed.  All transactions shall be in US Dollars.

Production Lead Times

Lead times vary depending on production schedule at our facility, popularity of product, size of order and general complexity of configuration. All quoted ship dates are approximate and are subject to change.  Expedited orders can be placed for a charge, in which case ship dates will be guaranteed. Larger orders may take longer.  Please email us at info@dlglighting.com if you wish to place an order of 10 lights or more.

 

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